Check-in calls

A warm call for your parent, a short note for you

For families who live far from a parent in India: a friendly WhatsApp call from Opti in their own language, only after they agree.

Keeping in touch, with their say first

Check-in calls are part of Elder care in OptiAI®. You set it up for your parent, they agree on WhatsApp, and Opti calls on the days and times you chose. It is a wellbeing check-in, not a medical service.

What you get

They agree first

Opti sends your parent a WhatsApp message in their language. No call happens until they reply YES. They can reply STOP at any time, or tell Opti on a call, and the calls end.

In their own language

Hindi, Bengali, Tamil, Telugu, Marathi, Gujarati, Kannada, Malayalam, Punjabi or English. Opti introduces itself as an assistant calling for you.

Your schedule, your time zone

Pick the days and a time window in India time. OptiAI shows the same window in your own time zone, so a morning call there is never a surprise here. If nobody picks up, Opti tries once more, then lets you know.

A short, friendly chat

Choose what Opti asks about: medicines, meals, sleep, mood, moving about, water, and anything else you add, like whether the plumber came.

A summary you can read in a minute

After each call you get a short note with mood, medicines, meals and sleep, and a gentle note if something is worth a conversation. Family who already help care for your parent in Elder care, such as a sibling, can read them too.

Urgent worries reach you at once

If your parent mentions a fall, chest pain or confusion, you get an alert straight away with one-tap calls to them and to a local contact you chose. Opti is not a medical service and cannot send help.

Pause, change or stop

Pause for a holiday, change the schedule, ask for a call now, or stop. Your parent is told kindly when calls end.

Private by design

No audio and no transcript is stored. Your parent agrees for themselves, and their number is never shared.

Ask Opti

Say "call my mum every morning" and Opti sets it up with you. Later, ask "how did Mum sound this week?" and Opti answers from the summaries.

Part of OptiAI. Check-in calls sit alongside Care Team and your call alerts. Full Access is free forever; only higher AI limits are paid.

Frequently asked questions

Does my parent need to install anything?

No. They only need WhatsApp on their phone. Opti calls them on WhatsApp.

Which countries does it work in?

Parents with an India number (+91) only, for now. Other countries are not supported yet.

What if my parent says no?

Then Opti never calls. You are told kindly, nothing is charged, and you can ask again later only if they have said they are happy to be asked.

What does it cost?

Calls use Opti Points, shown before you set it up. Only calls that connect use points. Missed calls and unanswered retries cost nothing.

Is it medical advice?

No. These are wellbeing check-ins and the summaries are Opti's notes. If you are worried, call your parent or a doctor.

Is the call recorded?

No audio and no transcript is kept.

Run your family's week in one place

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